Coordinated emergency medical transportation, patient transfers and clinical support during transport, connecting patients with appropriate hospital care.
For ambulance requests, explain the patient’s location and condition. The team will advise on availability and the next steps.
Call NowIf you cannot reach the service and the situation is life-threatening, use another available emergency response channel immediately.
Ambulance and receiving hospital teams coordinate patient transportation and handover.
Mount Meru Regional Referral Hospital provides ambulance services to support medical transportation, emergency care access and patient transfers between healthcare facilities.
Our ambulance service works in coordination with hospital emergency and clinical teams. This helps support communication before patient arrival, appropriate preparation and continuity of care during handover.
Our ambulance service supports emergency transportation, referral transfers and appropriate planned patient transport arrangements.
Ambulance transportation for patients requiring urgent medical attention, with coordination according to the patient’s condition and available resources.
Coordinated transportation between Mount Meru Regional Referral Hospital and other healthcare facilities for patients requiring referral or continuing treatment.
Guidance on arranging ambulance transportation from a residence or other location when the service is appropriate and available.
Patient monitoring and appropriate clinical support during ambulance transportation according to assessed medical needs and available equipment.
Communication between the ambulance team and receiving hospital personnel to support preparation and patient handover.
Advance arrangements for suitable non-emergency medical transfers, subject to scheduling, clinical assessment and ambulance availability.
The hospital describes ambulances equipped for medical transportation and staffed by trained personnel, with clinical support adapted to patient needs.
Ambulance equipment described by the hospital includes oxygen support, monitoring equipment and emergency medical devices.
Ambulance care is supported by personnel trained to respond to patient needs during medical transportation.
Patient positioning, secure transportation and clinical monitoring are considered according to the patient’s condition.
Communication with hospital clinical teams helps support preparation for patient arrival and continuity of care.
Equipment, staffing and monitoring arrangements depend on the patient’s assessed condition and the available ambulance resources.
The following reference charges are provided to help patients and caregivers plan ambulance transportation. Confirm the applicable charge with the hospital before arranging a non-emergency transfer.
Rates shown are reference amounts from the hospital ambulance information and must be confirmed before publication and booking.
Ambulance transportation within the designated Arusha City service area.
Inter-facility ambulance transfer from Mount Meru Hospital to Kilimanjaro Christian Medical Centre.
Long-distance ambulance transfer to Benjamin Mkapa Hospital, Dodoma.
Long-distance ambulance transfer to Muhimbili National Hospital, Dar es Salaam.
Charges may depend on the journey, clinical requirements, service availability and any applicable additional arrangements. Please confirm the final charge, payment procedure and any insurance requirements directly with the hospital. In an emergency, seek immediate medical assistance.
The following steps explain the general request and coordination process. Urgent requests are handled according to clinical priority.
Call the ambulance booking number and explain whether the request concerns an emergency, patient collection or a planned transfer.
Share the patient’s location, condition, contact information and intended destination, where known.
The responsible team reviews the request, available resources, clinical requirements and applicable charges.
Where transport is arranged, the team coordinates collection, transfer and appropriate receiving-facility communication.
Contact the ambulance team directly. Explain the patient’s condition and location clearly, and follow the instructions provided by the responding personnel.
For planned medical transfers, preparing essential details can help the team assess the request and coordinate transportation.
Do not delay an emergency request to gather documents. Follow the responding team’s instructions and prioritize the patient’s immediate safety.
Provide the address, recognizable landmarks and any instructions needed to access the patient.
Explain the main medical concern and any important changes in the patient’s condition.
Provide a telephone number for someone who can be reached during the arrangement.
For planned transfers, prepare relevant referral notes and medical information as advised by the clinical team.
Find answers about ambulance requests, service availability, medical transfers and transport charges.
Contact the Ambulance TeamContact Mount Meru Regional Referral Hospital for ambulance requests, medical transport arrangements and information about patient transfers.
Speak directly with the ambulance service team about the patient’s condition, pickup location, destination and available transportation arrangements.
For emergencies, call rather than email. If the ambulance line is unavailable, seek assistance through another available emergency response service immediately.